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Privacy Policy

1. Introduction

At Persona Zone, we respect your privacy and are committed to protecting it. Our mission is to help businesses deliver smartly simple personalization without compromising user trust. This Privacy Policy explains how our platform works, what information we process, and how we safeguard both our customers’ and end-users’ privacy.

By using Persona Zone, you agree to the practices described in this Privacy Policy.

2. How Persona Zone Works

Persona Zone enables marketers and website administrators to personalize their websites in real time.

  • Client-Side Personalization – All personalization is handled in the visitor’s browser.

  • No Server Storage – Persona Zone does not store, transmit, or resell end-user personal data.

  • Privacy-First Approach – All data processing happens locally on the client’s device, ensuring trust and compliance.

3. Information We Collect

3.1 From Businesses (Customers)

When you sign up or integrate Persona Zone, we may collect limited information to operate our service, including:

  • Contact details (e.g., name, email, company, phone number).

  • Account login credentials (securely stored).

  • Billing and payment information (processed through trusted payment providers).

  • Communication preferences and support interactions.

3.2 From Website Visitors (End-Users)

Persona Zone is designed to protect end-user privacy. By default:

  • We do not collect personally identifiable information (PII).

  • We do not track users across websites.

  • We do not store visitor data on our servers.

Instead, personalization rules are executed in real time in the browser, based only on contextual signals (such as page visited, session behavior, or site-specific interactions).

4. How We Use Information

We use business customer information solely to:

  • Provide, maintain, and improve our platform.

  • Enable account access and authentication.

  • Process payments and subscriptions.

  • Deliver customer support and communications.

  • Comply with legal obligations.

We never use customer data for advertising or sell it to third parties.

5. Data Security

  • All sensitive data (such as billing information) is encrypted in transit and at rest.

  • Access to customer information is restricted to authorized personnel only.

  • We regularly review and update our security practices to maintain industry standards.

6. Data Retention

  • Business customer account information is retained for as long as your account is active or as needed to provide services.

  • Upon termination, data may be securely deleted or anonymized unless required for legal compliance (e.g., invoices).

  • End-user data is never retained on Persona Zone servers.

7. Legal Compliance

Persona Zone is built to align with international privacy standards, including:

  • GDPR (General Data Protection Regulation – EU)

  • CCPA (California Consumer Privacy Act – US)

  • UK Data Protection Act

Since end-user data is processed client-side and not stored by us, compliance risks for our customers are significantly reduced.

8. Third-Party Services

We may use trusted third-party providers for:

  • Payment processing

  • Cloud hosting (for application infrastructure, not end-user data)

  • Customer support tools

  • Analytics of aggregated, non-identifiable usage metrics

These providers are contractually bound to maintain privacy and data protection standards.

9. Your Rights

As a business customer, you may request to:

  • Access, update, or delete your account information.

  • Opt out of non-essential communications.

  • Export your data upon request.

End-users of websites using Persona Zone are protected by design since their personal data is never collected or stored by us.

10. Children’s Privacy

Persona Zone is not directed to children under 16. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Material changes will be communicated to customers directly.